Job Description – Flight Service Concierge
Vantage Deluxe World Travel is the leader in adventure travel for thirty-five years. When you join the Vantage team you become part of a global company, headquartered in Boston, with regional offices around the world. Our worldwide teams work together to provide exciting, culturally enriching travel programs to destinations on all seven continents, including on our European river cruise fleet. Since 1983, more than 400,000 travelers have joined us to see the world.
The Flight Service Concierge will schedule domestic and international flight reservations for Land, Small Ship and River Products. This role is 60% reservations and 40% sales and is part of the companywide Revenue Generating Team. This role includes upselling current customers, calling and emailing passengers, emailing itineraries and scheduling through Sabre. Utilizing experience with 55+ demographic, patient customer service and complying with travel policies will allow this incumbent to increase revenue and be successful in this role.
Your Rotating Schedule
Working Saturdays will be required throughout the month.
You'll Be Succesful...
Willing to come in early and work late sometimes
Capable of working in a team-based environment and helping the team meet sales goals
Capable of meeting deadlines; able to swiftly change objectives
Calculate numbers utilizing Excel
Capable of working autonomously, proactive and self-efficient; double-check your work
Excel (Basic) required
Reservation system highly preferred
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