This position is part of the companywide Revenue Generating Team. As a Guest Services Specialist, you will handle inbound and outbound calls about our River Cruises, Land and Small Ship travel products. You will be successfully resolving customer inquiries, closing sales by influencing customers’ travel decisions through exceptional selling skills and in-depth product knowledge, while maintaining a professional, courteous and outgoing personality.
This position is part of the companywide Revenue Generating Team. As a Customer Support Specialist, you will handle inbound calls, outbound calls, and email and/or chat correspondences. You will collaborate with multiple teams internally to resolve customer issues, fulfill requests, and drive brand loyalty, while increasing sales.
About Vantage Deluxe World Travel
Vantage Deluxe World Travel is the leader in adventure travel for thirty-five years. Since 1983, Vantage Deluxe World Travel develops and delivers memorable travel journeys on seven continents whether on land, riverboats or small ships.
Vantage values motivation, commitment, initiative, and a sense of humor. We’re looking for team players who thrive in a diverse and dynamic work environment. If you think you fit the bill, we invite you to apply online today.
If you are driven by working in a dynamic environment where you’ll discover the value of impactful contributions in an industry that’s easy to fall in love with – the travel industry…Vantage may just be your next home to learn, contribute, work hard and have a little fun. As we evolve technologically and proactively offer differentiated travel experiences to our customers, we search for dynamic, progressive and focused professionals to join the Vantage team whether that’s in our headquarters in Boston or in one of our global offices.
Base + highly competitive commission plan
Work at Home opportunity
4 Weeks of paid training
10 vacation days, 10 holidays, 5 sick days and 3 personal days
401K with company match, Medical, dental, and vision benefits
Subsidized commuter transportation
Travel discounts – employees completing a minimum of 6 months service are eligible for a free familiarity river cruise, and discounted rates on Vantage Travel products.
Four Weekdays: 11:00am-8:00pm EST
One Weekend Day (Saturday or Sunday): 10:00am-6:00pm EST
Are you interested in this position with Vantage Deluxe World Travel in Boston, MA? Then please apply for this position. Additional Opportunities are available in the careers section of our website at www.vantagetravel.com, please check them out!
This company is run by the numbers and strictly adheres to weekly reporting and holding people accountable to their numbers.
Equal Opportunity Employer
Vantage Deluxe World Travel is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, gender, gender identity, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
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