Guest Services Specialist
Title: Guest Services Specialist
Department: Customer Service & Sales
Location: Boston, MA USA and Remote
WE ARE NOW HIRING FOR OUR NEXT TRAINING CLASS STARTING October 23rd, 2017.
Job Summary –Guest services Specialist in Boston, MA & Remote
This position is part of the companywide Revenue Generating Team. As a Guest Services Specialist, you will handle inbound calls, outbound calls, and email and chat correspondences. You will influence customers’ perception of our company and product with every customer interaction by collaborating with multiple teams internally and globally to resolve customer issues, fulfill requests, and drive brand loyalty, while increasing sales.
About Vantage Deluxe World Travel
Since 1983, Vantage Deluxe World Travel develops and delivers memorable travel journeys on seven continents whether on land, riverboats or small ships.
At Vantage, you’ll discover a dynamic environment and team members who are talented, driven, globally aware, entrepreneurial, flexible in a fast-paced environment and who bring sense of pride and humility to a unique culture. We offer a great work-life balance and collaborative team environment.
As we evolve technologically and proactively offer differentiated travel experiences to our customers, we search for dynamic, progressive and focused professionals to join the Vantage team whether that’s in our headquarters in Boston, MA or in one of our other global offices.
We offer a highly competitive salary and excellent benefits.
Base + highly competitive commission plan
Work at Home opportunity
4 Weeks of paid training
10 vacation days, 10 holidays, 5 sick days and 3 personal days
401K with company match, Medical, dental, and vision benefits
Subsidized commuter transportation
Travel discounts – employees who complete a minimum of 6 months service are eligible for a free familiarity river cruise, and discounted rates on Vantage Travel products.
Job Responsibilities for Guest Services Specialist
Four Weekdays: 11:00am-8:00pm EST
One Weekend Day (Saturday or Sunday): 10:00am-6:00pm EST
Possibility to work from home
Are you interested in this Guest Services Specialist position with Vantage Deluxe World Travel in Boston, MA? Then please apply for this position. Additional Opportunities are available in the careers section of our website at www.vantagetravel.com, please check them out!
Equal Opportunity Employer
Vantage Deluxe World Travel is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, gender, gender identity, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
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